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Privacy Policy

Last updated: September 9, 2026

This Privacy Policy (“Policy”) of EverHealth Solutions Inc. (“EverHealth,” “we,” “us,” “our”), is intended to help you understand our privacy practices and how we collect, use, disclose and process your personal information. We also describe your rights and choices with respect to how we process your personal information. This Policy applies to EverHealth.com (the “Site”) and interact with our online forms, content, and services available through the Site.

1) ACCEPTANCE

Any entity accessing or using the Sites (“you”) represents and warrants that you accept the data practices and terms described in this Policy and as applicable, the EverHealth Terms of Use. If you do not agree with this Policy, please discontinue your use of the Sites and Services immediately.

2) CHANGES TO THIS POLICY

We may revise this Policy from time to time and without prior notice to you. Changes will be posted on this page and are effective as of the “Last Updated” date at the top of this Policy. We encourage you to review this Policy periodically. Continuing to access or use the Site after any changes become effective indicates your acceptance of the revised Policy.

In addition, we may provide you with additional disclosures or supplemental information about the data processing practices of specific portions of our Site. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.

3) GEOGRAPHICAL LIMITATIONS

The Site is intended to be used only from and within the United States. EverHealth makes no representations or warranties that the Site complies with applicable law outside the United States, and EverHealth shall not be responsible for your use of the Site outside of the United States. EverHealth maintains information in the United States and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using the Site and providing us with information, you understand and agree that your information may be transferred to and stored on servers located in the United States for processing by us in accordance with this Privacy Policy.

4) DEFINITIONS

For the purposes of this Policy, the following definitions apply:

“Personal Information” (or “PII”) means any information about an identified or identifiable individual, and any device or usage information that may be linked with an identifiable individual.

“Affiliates” refers collectively to EverCommerce Inc., its subsidiaries, divisions (including EverPro and EverWell), joint ventures, or other companies under common control with us.

“Cookies” means small data files placed on your device by a website or application. Cookies and similar technologies are used to remember information about you, such as your preferences and browsing activity, and may be used to collect Personal Information or information that becomes Personal Information when combined with other information.

5) PERSONAL INFORMATION WE COLLECT

Information You Provide

When you voluntarily submit information through our Site, including through our contact and inquiry forms, we may collect the following Personal Information:

  • First and last name
  • Email address
  • Phone number
  • Organization name
  • Job title
  • Organization type (e.g., Provider/Staff, Private Practice)
  • State
  • Solution interest (e.g., All-in-One EHR, Practice Management, Billing & Revenue Cycle, Document Management and Patient Communications)
  • Consent checkbox responses (e.g., opt-in to receive marketing communications)
  • Any other information you voluntarily submit through the Site

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and your use of the Site, including:

  • IP address
  • Browser type
  • Operating system
  • Referrer URL
  • Pages visited
  • Search terms
  • Device information
  • Approximate geolocation
  • Session data (e.g., session start, session duration)
  • Scroll depth
  • Click data (e.g., link clicks, CTA clicks, “Learn More” clicks)
  • Form interaction data (e.g., form starts, form completions, demo requests, form submissions)

Cookies and Tracking Technologies

We use the following cookies and tracking technologies on the Site:

Google Analytics 4 (GA4): We use GA4 to collect and analyze information about how visitors use the Site, including page views, session starts, scroll depth, link and CTA clicks, form interactions, and traffic source attribution.

Google Tag Manager (GTM): We use GTM to manage the deployment of analytics and tracking scripts on the Site, including GA4, conversion tracking, cookie consent logic, event tracking, attribution, and Heap Analytics.

Heap Analytics: We deploy Heap Analytics via GTM for behavioral analytics, including tracking user interactions such as clicks, form engagement, and navigation patterns.

Cookie Consent Mechanism: Our Site uses a cookie consent mechanism. The default setting is opt-out, meaning no tracking occurs until you affirmatively accept cookies. If you accept, cookies enable GA4, Heap Analytics, and related tracking technologies. Attribution data may be stored in first-party cookies, but none of this data is sent to any third-party tracking platforms unless (a) you opt in to cookies, and/or (b) you submit a form on the Site.

6) HOW WE USE YOUR INFORMATION

We may use the Personal Information we collect for the following purposes:

  • To respond to your inquiries and form submissions
  • To communicate with you about EverHealth and Affiliate products, services, company news, events, and cross-promotions, consistent with your consent
  • To improve Site performance and the user experience
  • To analyze Site usage and traffic patterns
  • To detect and prevent fraud, security incidents, and other harmful activities
  • For internal business operations, analytics, and reporting
  • To comply with applicable legal obligations
7) HOW WE SHARE YOUR INFORMATION

Information we collect may be shared with a variety of parties depending upon the purpose for and context in which that information was provided. We generally share Personal Information as follows:

Affiliates: We may share your Personal Information with our Affiliates (EverCommerce Inc. and its divisions, including EverPro and EverWell) for marketing, product information, cross-promotions, and internal business purposes, consistent with your consent.

Service Providers: We may share your Personal Information with service providers who perform functions on our behalf, such as website hosting, analytics, customer relationship management (CRM), email delivery, and marketing platforms. Our contracts with these service providers require them to use your information only in connection with the services they perform for us and in accordance with this Policy.

Legal Compliance and Protection: We may disclose your Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your Personal Information to prevent or respond to a crime, to investigate violations of our terms, or to protect the rights, property, or safety of EverHealth, our users, or the public.

Business Transactions: Your Personal Information may be processed in the event of a business transaction, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets. In such cases, the acquiring entity will possess any rights granted to us under this Policy.

We Do Not Sell Your Personal Information: EverHealth does not sell your Personal Information in exchange for monetary or other valuable consideration.

8) MARKETING COMMUNICATIONS AND YOUR CONSENT

Our Site includes a contact form with an optional consent checkbox. The consent checkbox language currently reads:

“Yes, I would like to receive calls and emails from EverHealth and its Affiliates regarding their products, services, company news, events and cross promotions. To read our full privacy policy, click here.”

Consent Is Optional: Checking the consent box is not required to submit a form or to use the Site. If you do opt in, you agree to receive calls and emails from EverHealth and its Affiliates regarding their products, services, company news, events, and cross-promotions.

Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions included in any marketing email, or by contacting us using the information provided at the end of this Policy. Even if you opt out of marketing communications, we may still contact you for transactional or service-related communications (e.g., responding to your inquiry or form submission).

9) COOKIE CONSENT AND YOUR CHOICES

Our Site uses a cookie consent mechanism to give you control over your tracking preferences:

  • Default Is Opt-Out: No tracking occurs until you affirmatively accept cookies through our cookie consent banner.
  • If You Accept: Cookies enable GA4, Heap Analytics, and related tracking as described in Section 5 above.
  • Attribution Data: Attribution data may be stored in first-party cookies, but this data is not sent to third-party tracking platforms unless you opt in and/or submit a form on the Site.

You can manage or deny cookies using your browser’s settings or by using the following tools:

As there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not currently alter our data collection and usage practices when we detect such a signal from your browser.

10) DATA RETENTION

We retain Personal Information for so long as necessary to serve the purposes for which it was collected and for a reasonable time thereafter, or as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Our general retention practices are as follows:

  • Inquiry and Form Data: We retain information submitted through our contact forms for as long as necessary to respond to your inquiry and for any follow-up communications, and for a reasonable period thereafter for recordkeeping and compliance purposes.
  • Marketing Data: We retain information used for marketing purposes until you unsubscribe or provide specific instructions to delete it. When you unsubscribe from marketing communications, we add your contact information to our suppression list to ensure we respect your request.
  • Cookie Data: We retain information collected via cookies and similar technologies for up to one year from the date of collection. Cookies owned by third parties may have different retention periods.
  • Site Activity Data: We may store information about your activity on the Site for as long as we deem necessary for analytics, security, and compliance purposes.

11) SECURITY

The security of your Personal Information is important to us. We use commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your Personal Information and to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Such safeguards may include access controls, encryption, monitoring, and other reasonable and appropriate security measures.

However, you are also responsible for keeping your Personal Information secure. No transmission of information over the internet is completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted via the Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Site.

12) CALIFORNIA PRIVACY RIGHTS

This section applies only to residents of the State of California. If you are a California resident, you have certain rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”) (Cal. Civ. Code § 1798.100 et seq.), in addition to the rights set forth elsewhere in this Policy. Subject to certain exceptions and limitations under applicable law, California residents have the following rights:

Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which we collected your Personal Information, the business or commercial purposes for collecting your Personal Information, and the categories of third parties with whom we shared your Personal Information.

Right to Delete: You have the right to request that we delete the Personal Information we have collected about you, subject to certain exceptions set forth in the CCPA.

Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purposes of the processing.

Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your Personal Information. EverHealth does not sell your Personal Information in exchange for monetary or other valuable consideration.

How to Exercise Your Rights: To exercise any of the above rights, please contact us using the information provided at the end of this Policy. We may require you to provide additional information to verify your identity before we can fulfill your request. We will respond to verifiable consumer requests within forty-five (45) days of receipt. If we require more time (up to an additional 45 days, for a total of 90 days), we will inform you of the reason and the extension period in writing.

Authorized Agents: You may designate an authorized agent to submit requests on your behalf. We may require the authorized agent to provide proof of your written authorization and may need to verify your identity directly.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services; charge you different prices or rates; provide you a different level or quality of goods or services; or suggest that you may receive a different price, rate, or level or quality of goods or services as a result of exercising your privacy rights.

13) OTHER U.S. STATE PRIVACY RIGHTS

The Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Delaware Personal Data Privacy Act (DPDPA), the Florida Digital Bill of Rights (FDBR), the Iowa Consumer Data Protection Act (ICDPA), the Minnesota Consumer Data Privacy Act (MCDPA), the Montana Consumer Data Privacy Act (MTCDPA), the Nebraska Data Privacy Act (NDPA), the New Hampshire Privacy Act (NHPA), the New Jersey Data Protection Act (NJDPA), the Oregon Consumer Privacy Act (OCPA), the Tennessee Information Protection Act (TIPA), the Texas Data Privacy and Security Act (TDPSA), the Utah Consumer Privacy Act (UCPA), the Virginia Consumer Data Protection Act (VCDPA), and such other U.S. states that have comparable consumer privacy laws (collectively, “State Privacy Laws”) provide their consumers with specific rights regarding their personal information.

To the extent that you are a resident of one of these states, this section describes your rights under the applicable State Privacy Laws and explains how you may exercise those rights. The categories of Personal Information we process, our purposes for processing your Personal Information, the categories of Personal Information that we share with third parties, and the categories of third parties with whom we share it are detailed above in this Policy.

Rights to Your Information

State Privacy Laws may provide you with the following rights, subject to certain exceptions and limitations under applicable law:

Right to Know: You have the right to know whether we process your personal information. If you are a resident of Oregon, you also have the right to (i) confirm additional information about the categories of personal information we have processed about you; and (ii) obtain a list of third parties to which we have disclosed personal information of Oregon consumers.

Right to Data Portability: You have the right to access and obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance, where the processing is carried out by automated means. This right may be more limited in some states; for example, in Iowa and Utah, this right applies only to personal information you have provided to us.

Right to Delete: You have the right to delete personal information that you have provided or that we have obtained about you. We may deny such requests if the requested deletion falls under an exception set forth in State Privacy Laws. This right may be more limited in some states; for example, in Iowa and Utah, this right applies only to personal information you have provided to us.

Right to Opt-Out of Selling or Sharing: You have the right to opt out of the processing of your personal information for purposes of: (i) targeted advertising; (ii) the sale of personal information; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, unless you reside in Iowa or Utah. We do not sell your personal information in exchange for monetary or other valuable consideration. We do not engage in profiling decisions that produce legal or similarly significant effects concerning you. If you wish to opt out of the processing of your personal information for the purposes of targeted advertising, you may contact us at the address provided below.

Right to Correct: Unless you reside in Iowa or Utah, you have the right to correct inaccuracies in the personal information we collect from you, taking into account the nature of the personal information and the purposes for which we process it.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights. Unless permitted by State Privacy Laws, we will not deny you goods or services; charge you different prices or rates for goods or services; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

How to Exercise Your Rights

To exercise any of your privacy rights, or if you have any questions about your privacy rights, you may contact us using the information provided at the end of this Policy. We will not fulfill any request unless we have received sufficient information to verify the requestor is properly authorized to make such request, and unless the request provides sufficient detail for us to properly understand, evaluate, and respond.

Only you—or for consumers in Colorado, Connecticut, Delaware, Minnesota, Montana, New Hampshire, New Jersey, and Oregon making an opt-out request, an agent legally authorized to act on your behalf—may make a verifiable request related to your personal information.

Response Time

We will make every effort to respond to your request within forty-five (45) days from when you contact us. If you have a complex request, State Privacy Laws allow us up to ninety (90) days to respond. We will contact you within forty-five (45) days from when you contacted us to let you know if we need more time and the reason for the extension.

Right to Appeal

If we decline to take action regarding a request that you have submitted, we will inform you of our reason for declining to take action and, unless you are an Iowa, Florida, Nebraska, or Utah resident, provide instructions for how to appeal the decision. You have the right to appeal our refusal to take action within a reasonable period of time after you receive our decision. Within 60 days (45 for residents of Colorado or New Jersey) of our receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, we will also provide you with a method through which you may contact your state attorney general’s office to submit a complaint.

14) LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to the websites of other companies or third parties. We have no control over and assume no liability for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of every website you visit. The inclusion of a link on our Site does not imply our endorsement of the linked website.

15) MINORS

Our Site is not directed at nor intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from individuals under the age of 18. If we learn that we have inadvertently collected Personal Information from a minor, we will promptly take steps to delete such information. If you believe that a minor has provided Personal Information to us, please contact us using the information provided at the end of this Policy.

16) CONTACT INFORMATION

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding our data practices, please contact us at:

EverHealth Solutions Inc.
3601 Walnut Street Suite 400

Denver, CO 80205

For privacy-related inquiries, you may also contact us at the above address.